Information Technology Management And Operations Of...

Possess expert knowledge of best practices in information technology management and acquisitions, and skill in managing complex IT programs that support an enterprise vision, create improved customer service, and ensure IT program performance in a large, geographically-dispersed organization. While employed with US Army Materiel Command (AMC), AMC is a major army command, conducts over 53 billion dollars a year in business, employs 100k personnel and is commanded by a four start general (second largest command in the Army). I have successfully managed large, complex IT projects including supervising, monitoring, and evaluating projects and IT investments to ensure accountability for the expenditure of IT funding within the public and†¦show more content†¦In my capacity as the Director, Information Management and Systems for AMC, I served as the enterprise information operations manager worldwide (140 locations) directing over 3000 personnel programmatically and 120 (up to 200 depending on position) directly (serving as a third level supervisor). I accomplished the following: In my capacity as the Director of Information Management and Enterprise Operations, I oversaw a large personal staff and a program management staff that managed the commands geographically dispersed day-to-day enterprise IT operations. Serving as the program manager for several major IT functions throughout the command, I faced a variety of problems that included, but not limited to; a poor performing infrastructure, poor service support, lack of system engineering and planning, a Continuity of Operations Plan (COOP) and several poorly designed homegrown applications developed by the individual business units. While many of my problems were standard for a large command one of the larger issues that are typically missed was a strategic approach to managing information technology holistically across a command that had seven distinct mission sets along the associated funding. As with all Army commands this command was diverse and some of the subordinate commands existed before the parent command came into existence. This translated into disparate approaches in IT solutions. The subordinate commands had